- Staj İlanları

E – Commerce Operations Assistant Specialist NATUREL KOZMETİK TİCARET AŞ İstanbul(Avr.)(Şişli)



As Yves Rocher Turkey, we are looking for a  E-Commerce Operations Assistant Specialist for our E-Commerce Team. The ideal candidate will be responsible for;

  • Management of e-commerce related customer service enquiries,
  • Management of order fulfillment process for e-commerce and marketplace,
  • Returns, issue management with 3rd parties (i.e. warehouse, courier, payment service provider, etc.), and follow-up of collection and refund processes and their corresponding collaboration with internal departments (i.e. Logistics, Accounting and Finance, Digital IT, and IT).

  • Regular analysis of our product availability and replenishing our products for digital sales channels (e-commerce and marketplace) in coordination with our Logistics team,
  • Keeping our digital sales channels inventory up-to-date by listing new products or delisting out-of-stock products and ex-products by concerning our demand planning process,
  • Forecasting the effects of new campaigns and actions over the digital sales channels, and preparing the stock levels of corresponding products accordingly.



  • At least a Bachelor’s degree from related departments, preferably at engineering,
  • At least 1 year of experience in e-commerce operations (i.e. warehouse management, order management, e-commerce and marketplace operations management),
  • Having self-discipline and self-confidence,
  • Having strong communication skills and ability for teamwork and handling negotiations,
  • Having good planning, excellent analytical thinking, flexible reporting and coordinating skills,
  • Reliable, responsible and self-motivated team player in collaborative and friendly group,
  • Advanced knowledge of Microsoft Office (Excel),
  • Good command of English is highly preferred,
  • No military obligation for male candidates,
  • Preferably living on the European side of Istanbul and having no limitation for accessing Levent.

Başvuru Yap: https://www.kariyer.net/is-ilani/naturel-kozmetik-ticaret-as-e-commerce-operations-assistant-specialist-2419476

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